MSc Cybersecurity and Forensics graduate with IT Support Experience

I’m Bikash, an MSc Graduate with hands-on experience in SIEM, Vulnerability Scanning, and IT Technical Support

IT Support professional with expertise in web management and cybersecurity. Demonstrates a proactive approach to identifying and resolving IT issues while maintaining effective collaboration with end users. Possesses a strong knowledge of regulatory and compliance requirements—adaptable and highly cooperative team member.
Skills

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Education

Masters in Cybersecurity and Forensics

2024 – 2025

University of Westminster

Bachelor of Computer Science

2020 – 2022

University of Wolverhampton

Experience

Argentis Group – Intern, IT Division

October – December 2025

  • 3-month work experience in this wealth management firm operating through two main divisions: Argentis (financial planning) and Hawksmoor (investment management).
  • Configured 20+ corporate Apple devices for Intune MDM deployment and enrolled them into Apple Business Manager.
  • Re-imaged legacy PCs by wiping drives, installing and configuring Windows 11.
  • Documented the company network across all sites for support and infrastructure planning.
  • Conducted vulnerability scans on more than 400 devices to support security monitoring.
  • Received training on critical support and security platforms, including ScreenConnect for remote management, with additional exposure to Proofpoint and Darktrace.

Janus Henderson Tabula – Intern, Investor Relations

June – September 2025

  • 3-month work experience in the ETF Division of this leading global investment manager.
  • Updated weekly composition of two Premium AAA CLO ETFs.
  • Undertook funds and market research to develop investment analysis and decision-making.
  • Created webpages for new products and adapted content into 5 languages to support marketing efforts.
  • Developed and documented internal workflow processes to enhance research efficiency.

Healthy Choice Aesthetic Hospital – Head of IT Support

March – July 2023

  • Maintained and managed inventory of hardware and software assets.
  • Troubleshot technical problems and ensured 100% functionality of all systems.
  • Reduced system downtime by 30% through proactive troubleshooting and maintenance.
  • Installed 10+ CCTV cameras to improve security and monitoring of the organisation.

 

Samples of My Work

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